UK hospital upgrades onsite comms

Bath NHS Foundation Trust is getting an updated unified communications platform.

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Systems integrator Cinos is updating the Royal United Hospitals Bath NHS Foundation Trust unified communications platform.

According to a statement released by the company, the Cisco-powered platform will “provide and combine multiple communications channels for the trust’s 6,500 employees, including voice, video, personal and team messaging, voicemail, and content sharing.

“It will give staff the tools and ability to work more flexibly on site and when working remotely, including extending audio and video calls to Microsoft Teams.”

Chief technology officer at the trust, Liam Abbott, said: “The benefits of the new platform will also extend to patients, with a new, centrally managed, contact centre making it easier for them to engage with our clinical services.”

The trust provides acute treatment and care for around 500,000 people in Bath and the surrounding areas. Cinos’ relationship with the organisation dates back to 2016, when it replaced the trust’s telephone system.

The new platform is planned to go live in September of this year.

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Critical Communications Today is dedicated to the global critical communications market. It aims to inspire and inform the critical communications community and is published with the support of TCCA. Initially launched in 2010 as TETRA Today, this publication provides technical advice, authoritative editorial and commentary spanning all areas of mission-critical comms.
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