Join us on the control room revolution with APD Communications As a leading supplier to the global critical communications and control room sector, we’re proud to be back this year for CCW. Here’s a little snapshot of what you can expect from your control room experts at APD this year at the event. Enabling the control room revolution, today. Our business is the control room. Integrated control room solutions are what we do. Enabling public safety is our mission. We’re trusted by public safety and critical organisations across the UK and around the world to deliver the very best in control room communications. Our end-to-end technology platforms and services enable truly joined up delivery that incorporates Emergency telephony CRM contact management ICCS integrated communications CAD dispatch GIS, mapping and location and location services Within the emergency services sector, we work with every UK police force, as well as multiple national forces overseas. We also support the London Underground and several airport operations including Dubai International and Gatwick. Our software is built with the operator in mind. It’s interoperable, we’re for open standards. We're passionate about giving your teams the technology they need to delight the public. That’s why our ICCS solution – that brings together all your communications feeds from telephony to radio, CCTV, alarms and more – is fully customisable to suit your control room operation. Are you facing demand for omnichannel, social media management and digital crime reporting? Do you need to find a way to understand your caller, not just the incident? Talk to us about our CRM. We help you achieve your outcomes, with an end-to-end solution, that’s underpinned by great technology. It’s as simple as that. But it’s not just about technology. Our ethos is to support you in delivering transformation and managing chance through collaborative working. We partner with the best to deliver added services – from voice recording, telephony, CAD and more. This makes it easy for you to manage your services in one place, allowing you to focus on what matters most: empowering your people and protecting the public. As part of our commitment to the control room community, we’re also the proud creators of the APD Control Room Awards and International Control Room Week. We established these inspiring events to give control room employees a voice, celebrate their incredible contributions to our societies and raise the profile of the control room profession globally. Your public safety expert We’re proud to be the centre of excellence in control room technology as part of the NEC Corporation, alongside our UK parent Northgate Public Services. As such, when you join APD, you also gain access to our wide-ranging plethora of public safety solutions, resources and expertise. Here’s how we can support your digital transformation across the full public safety spectrum.